Collection Specialist Recruitment at Transsnet Financial

Transsnet Financial is launching game-changing fintech apps in the Nigerian market to help people transact, save and borrow money. Transsnet is a joint venture between Transsion, the manufacturers of smartphone brands used by over 30% of Africans, including Tecno, Infinix and Itel, and NetEase, one of China’s biggest internet companies.

Position Title: Collection Specialist

Location: Lagos

Responsibilities

  • Call overdue customers to guide them to repay and complete company’s collection target;
  • Collect feedback from overdue customers, investigate customers’ repayment ability and assess the potential risk;
  • Through a variety of effective ways to find the missing customers, increase the rate of repayment, reduce bad debt losses;
  • Regularly analyze and report the collection status and put forward suggestions to help to optimize the collection process.
  • Other tasks assigned.

Basic Qualifications

  • Bachelor degree or above;
  • Minimum of 1 years working experience in banks or financial Institutions;
  • Overdue account collection experience or related customer service experience;
  • Excellent oral, negotiation and written communication skills;
  • Strong learning ability and pressure resistance;
  • Proficient with “Word, Excel, PowerPoint, Outlook”;
  • Typing speed of 45 wpm or above.

Benefits
You will have the benefits of working in a startup environment as part of an international team with the opportunity to make a big impact, while being supported by the resources and network of our established parent companies.

Application Deadline: Not Specified.

Click here to apply

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