CRM Officer Recruitment at NIBSS

Role: CRM Officer 

Closes 2017-10-11

Job Description

Job Title: CRM Officer

Grade: Assistant Banking Officer/ Banking Officer

Department: Customer Relationship Management

Reports to: Head, CRM

DUTIES AND KEY RESPONSIBILITIES

Growing business segment by signing-on new companies and managing existing relationships; Develop & maintain marketing strategy document; Maintain customer call plan and implement same; Good understanding of the e-Payment landscape; Ability to engage in research work; Manage the operational activities of CRM team.

COMPETENCY REQUIREMENTS

The desired candidate must exhibit competencies in the following;

Marketing and Selling Skills; Ability to follow through a prospect from start to completion; Good communication skill; Energetic with great drive for timely execution; Highly organized; Ability to plan and take prospects through NIBSS onboarding process; Ability to effectively manage our internal process and people to achieve delivery in a timely manner; High attention to details and must be a fast process learner.

Other required competencies include:

Customer Focus Focus on excellent delivery Proactiveness Stewardship Team spirit Business goal management

SKILLS REQUIREMENTS

Business Writing Skills Attention to Detail Market Research Business Development Business Goal Management

REQUIRED EXPERIENCE

Minimum of 2 years of relevant work experience related to the Job.

REQUIRED QUALIFICATION

Bachelor’s degree with a minimum of Second Class Lower (2:2) from an accredited University. A master’s degree or its equivalent will be an added advantage.

Subsequent to your application for this position, please log on to http://learnng.com.ng/ to register and take a free e-Payment course to become more aware of NIBSS’ e-Payment system.

Click here to apply

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