Our client, an IT and Telecommunications company have an opening for Customer Care Executive
• Create content and engaging ideas for online campaigns
• Improve customer service experience, create engaged customers and facilitate organic growth.
• Take ownership of customer’s issues and follow problems through to resolution.
• Set a clear goal and deploy strategies focused towards that mission
• Keep accurate records and document customer service actions and discussions.
• Proven working experience as a customer service manager
• Flair for Digital communication
• Excellent knowledge of Social Media
• Proficiency in English
• Working knowledge of customer service software, databases and tools
• Customer service orientation
• BS degree in related field Candidates must be residents of Lagos Mainland.
NOTE: Salary is 50, 000 on a monthly basis.
Application deadline is 26th of October, 2017.
How to Apply
Qualified and interested candidates should forward CVs to firstname.lastname@example.org using the position applied for as subject of the mail.