Energy Sales Representative (ESR) Recruitment at Ikeja Electric

Job Title: Energy Sales Representative (ESR)

Role Purpose

  • Perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer.
  • Ability to manage customer relationship relating to meter reading and bill distribution.


  • Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
  • Performing remote monitoring of meter behaviour using human machine interfaces (HMI)
  • Performing remote energy usage tracking
  • Customer meter reading and capturing meter status/remark.
  • Providing customer meter reading books/cycle and updating reading sequence.
  • Performing manual data entry for customer meter reading and meter reading status on a daily basis.
  • Managing meter reading instrument availability for meter reading activities.
  • Preparing daily reading upload batch files.
  • Prepare exception reports.
  • Bill distribution to customers.
  • Meter reading and bill distribution reporting.
  • Performing on site activities/supervision/site visit with regards to installed meters.
  • Monitoring of  prepaid meters
  • Special customer meters re-reading/site visit.
  • New customer capture and periodic customer tariff reclassification
  • Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
  • Managing all customers’ complaints related to meter reading within areas of jurisdiction.
  • Managing Customer accounts maintenance to avoid build-up of unrealistic debts(vacant premises, etc)

Minimum qualifications

  • First degree (B.SC or H.N.D) in Marketing, Social Sciences or any relevant field.
  • Minimum 2 years field experience in sales and marketing.
  • Basic computer proficiency (MS Excel, Word, Outlook)

Technical Competencies

  • Knowledge of the power industry

Behavioral Competencies

  • Ability to work under pressure and multi task effectively.
  • Good Oral and Written Communication Skills
  • Attention to Detail.
  • Persuasive
  • Analytical Skills

Click here to apply

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