Administrator Recruitment at Old Mutual Nigeria

Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients’ circumstances.

Position Title: Administrator

REF: 1119/NIGE/EU/ADMINISTRATOR/Nigeria/160818
Location: Nigeria
Contract: Temporary / Contract
Available: ASAP
Category: Insurance
Offer: Market Related

Introduction

This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment with basic technical knowledge of corporate business.

Description

  • Deliver on daily task and adheres to service and quality standards.
  • Provides both direct and indirect service to customers and intermediaries.
  • Ability to initiate reinsurance cession and recovery on timely basis
  • Ensure timely capturing/loading of data into operations software
  • Proficiency in the usage of Microsoft office for report generation and interpretation
  • Having a fair knowledge of group and credit life assurance products
  • Understanding the corporate claims management process and procedures
  • Respond to immediate requirement in line with standard operating procedures

Key Result Areas
Operational Delivery:

  • Respond to immediate administrative requirements within time frame
  • Follows standardized processes and provides administrative support in line with business demands.
  • Delivers on daily task promptly.
  • Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality.
  • Makes increased contributions/effort in broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.

Quality Assurance:

  • Performs quality checks on own work.
  • Adheres to service and quality standards.
  • Delivers, maintains and enhances work standards and quality within the given process.

Relationship Building:

  • Establishes and maintains relationships with internal stakeholders.
  • Builds and manages internal/external relationships.
  • Manage internal/external Customer Complaints.

Minimum Requirements

  • A first degree or its equivalent in relevant field
  • Experience in a technical operations department
  • Excellent communication skills (verbal and written)
  • Very good interpersonal skills
  • Good knowledge of MS packages (Word, Excel etc.)

Application Deadline: 30th August, 2018.

Click here to apply

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