Order Processor Recruitment at Supermart.ng

Supermart.ng is Nigeria’s leading online supermarket. If you desire to work in a fast-paced environment and experience rapid personal and career growth while making a tremendous impact on society, then this might be the company for you. We offer a truly entrepreneurial experience in a fast-paced, yet structured environment, work within a proudly Nigerian company built by young, talented and dynamic entrepreneurs. We operate a structured yet fun and easy-going work environment and also a management trainee and in-house entrepreneurial mentorship program.

Position Title: Order Processor

Location: Lagos
Job Type: Permanent

Job Description

  • Manage flow of customer orders from initiation to delivery
  • Liaise with Customers, Personal Shoppers, and Delivery Drivers to ensure accurate, complete and on-time delivery of orders
  • Organize dispatch of Delivery Drivers to pick up items from retail partners as well as to deliver completed items to customers
  • Determine the best delivery method for each delivery
  • Negotiate rates with logistics service providers
  • Manage Personal Shoppers and Delivery Drivers to ensure efficient processing and dispatch of customers order
  • Proactively resolve issues as they arise from Personal Shoppers, Delivery Drivers, Customers and Retail Partners
  • Prepare an end-of-day report with accurate and complete information
  • Conduct regular analysis of key metrics and implement lasting solutions to improve performance where necessary
  • Lead or participate in cross-functional initiative
  • Ensure sharing of best practice among the team to drive efficiency

Qualifications

  • A University degree in any discipline
  • 1-2 years’ experience
  • Experience in Operations, Logistics, eCommerce, Retail is preferred but not required

Additional Information:

  • Must be computer literate
  • Excellent analytical thinking
  • Knowledge of or willingness to learn new productivity tools
  • High level of initiative with ability to self-manage
  • Excellent written and verbal communication.

Application Deadline: 31st October, 2018.

Interested and qualified candidates should send their CV’s to: careers@supermartng.com using the position as your title of the subject.

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